Privacy Policy

Effective Date: November 19, 2024

1. Introduction

Welcome to Chef Southern E. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our culinary services.

2. Information We Collect

Personal Information: When you book our services, contact us, or subscribe to our newsletter, we may collect:

• Name, email address, phone number, and mailing address
• Event details (date, location, number of guests)
• Menu preferences and dietary restrictions
• Payment information (processed securely through third-party processors)
• Communication preferences and feedback

Website Usage Information: We automatically collect certain information when you visit our website:

• IP address, browser type, and operating system
• Pages visited and time spent on our site
• Referring websites and clickstream data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our culinary services
• Process bookings and payments
• Respond to your inquiries and requests
• Send service-related communications
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To fulfill our agreement with you
• Legitimate interests: To improve our services and communicate with clients
• Consent: For marketing communications and newsletter subscriptions
• Legal obligations: To comply with tax and accounting requirements

5. Information Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Payment processors, website hosting, and email services
• Event vendors: Venue partners or equipment suppliers (with your consent)
• Legal requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate security measures including:

• SSL encryption for data transmission
• Secure payment processing through reputable providers
• Restricted access to personal information
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is completely secure.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal information
• Erasure: Request deletion of your personal data
• Restriction: Restrict how we use your data
• Portability: Receive your data in a structured format
• Object: Object to certain types of processing
• Withdraw consent: At any time for marketing communications

8. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Analyze website usage
• Improve your browsing experience
• Provide relevant content and advertising

You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

11. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and accounting obligations
• Maintain client relationships for future bookings

Typical retention periods range from 3 to 7 years depending on the type of data.

12. International Transfers

Your information may be transferred to and processed in countries other than your own, with appropriate safeguards in place.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

15. Complaints

If you believe we have not handled your request appropriately, you have the right to lodge a complaint with your local data protection authority.